Terms of service
Welcome to Platinum Card House. By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms of Service.
1. General Conditions
By using our website, you confirm that you are legally permitted to enter into agreements and use online shopping services under the laws applicable to you.
We reserve the right to refuse service or cancel orders where permitted by applicable law.
2. Products and Product Information
We make reasonable efforts to provide accurate product descriptions, images, specifications, and availability information.
However, minor differences may occur between product images and the actual product received.
Product availability and specifications may change without prior notice.
3. Prices and Payments
All product prices are displayed on our website or at checkout.
Applicable shipping costs, taxes, and other charges will be displayed before you complete your purchase where required.
Payment must be successfully authorized before an order can be processed.
We reserve the right to correct pricing errors and cancel affected orders where permitted by law.
4. Orders
Placing an order does not necessarily mean that the order has been accepted.
We may refuse or cancel an order in certain circumstances, including suspected fraudulent activity, product availability issues, pricing errors, or incorrect order information.
If an order is cancelled after payment has been received, an appropriate refund will generally be issued.
5. Shipping
Orders are generally processed within 0–1 business days after successful payment confirmation.
Estimated shipping time is 3–7 business days after processing.
Shipping times are estimates and may vary due to carrier delays, weather, holidays, high shipping volumes, incorrect addresses, or other circumstances outside our reasonable control.
6. Returns and Refunds
Returns and refunds are subject to our Return & Refund Policy.
Eligible products may generally be returned within 30 days of receiving the order, subject to the conditions stated in that policy.
Approved refunds are generally issued to the original payment method.
7. Order Cancellations
If you wish to cancel an order, please contact us as soon as possible.
Cancellation requests cannot be guaranteed once an order has been processed or shipped.
8. Accuracy of Information
We make reasonable efforts to keep the information on our website accurate and current.
However, we do not guarantee that all website content will always be complete, accurate, or error-free.
We may update or correct information at any time without prior notice.
9. Intellectual Property
Unless otherwise stated, website content including text, graphics, logos, images, designs, and other materials belongs to or is used with permission by Platinum Card House.
You may not reproduce, distribute, modify, or commercially use website content without appropriate authorization.
10. Prohibited Uses
You agree not to use our website for unlawful purposes or in a way that could:
- Violate applicable laws or regulations
- Infringe intellectual property rights
- Attempt to gain unauthorized access to our systems
- Introduce harmful software or code
- Interfere with the operation or security of the website
- Engage in fraudulent or deceptive activity
11. Third-Party Services
Our website may use third-party services such as payment processors, shipping providers, analytics services, and other technology providers.
Third-party services may be subject to their own terms and policies.
12. Website Availability
We do not guarantee that our website will always be available, uninterrupted, secure, or free from technical errors.
Temporary interruptions may occur due to maintenance, updates, technical issues, or circumstances beyond our reasonable control.
13. Disclaimer
To the extent permitted by applicable law, the website and its content are provided on an "as available" basis.
Nothing in these Terms is intended to exclude consumer rights or protections that cannot legally be excluded.
14. Limitation of Liability
To the extent permitted by applicable law, Platinum Card House will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or services.
Nothing in these Terms limits liability where such limitation is prohibited by law.
15. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the website or your violation of these Terms.
16. Governing Law
These Terms shall be governed by applicable laws of the State of Texas and the United States, except where mandatory consumer protection laws provide otherwise.
17. Changes to These Terms
We may update these Terms of Service from time to time.
Any changes will be posted on this page with an updated Last Updated date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
18. Contact Us
If you have questions about these Terms of Service, please contact us:
Platinum Card House
850 Northlake Dr
Coppell, TX 75019
United States
Phone: +1 817-799-7522